جدول تکنیک ها
Therapeutic communication techniques | ||
Technique | Definition | Example |
Listening | An active, nonverbal process that involves receiving & interpreting | Lean forward, maintain eye contact, nod appropriately |
Restating | Repeating the major theme | “You say that your coworkers never invite you to lunch.” |
Broad opening | A general statement that allows the client to choose the topic of discussion | “What are you contemplating now?” |
Clarification | Asking the client for further explanation of a vague or confusing comment | “I’m not sure I understand. Could you repeat that?” |
Reflection | Repeating back the feeling, idea, or message conveyed | “You’re feeling anxious because of your job?” |
Sharing perceptions | Stating an observation or summation that the client can validate or reject | “You say that you don’t care, but I sense that you are upset.” |
Suggesting | Offering alternate options | “Have you considered using sleep hygiene techniques?” |
Focusing | Using statements to encourage exploration of a particular topic | “I think we should talk more about the pain you have.” |
Theme identification | Exploring overarching or repeated topics | “I’ve noticed that you fear areas with crowds.” |